Payment Policy

At Shed Ora, we aim to provide a secure and straightforward payment experience for all customers.

Accepted Payments

Payment must be made in full at checkout using one of the payment methods available on our website.

All transactions are processed securely through our authorised payment providers. Shed Ora does not directly store your full card details.

Bank Statement Enquiries

If you are unsure whether a transaction on your bank or card statement relates to your Shed Ora order, please contact our support team so we can help verify it.

Please provide your order number, transaction date, and amount. Do not send your full card number or security code.

Payment Confirmation

Once payment has been successfully completed, you should receive an order confirmation by email.

If you believe you have been charged but have not received confirmation, please contact us with your full name, email address used at checkout, transaction date, and amount.

Refunds

Approved refunds will normally be returned to the original payment method used for the purchase.

Processing times may vary depending on your bank, card issuer, or payment provider.

Contact Us

Shed Ora
Email: support@shedora.co.uk
Phone: +44 7832 742817

Support Hours: Monday to Friday, 9:00 AM – 6:00 PM

Company: SHEDS ALIVE LIMITED
Company Number: 11297589
Address: 1 Peach Street, Wokingham, Berkshire, United Kingdom, RG40 1XJ